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Home > Customer Service > FAQs
 Frequently Asked Questions

1) Linen fabric is imported from what country? Does linen fabric shrink after washing?
Linen fabric is usually imported from Italy & Japan. Linen fabric won’t shrink after wash if it is of good quality. To take care of the texture of linen fabric, it is advised to dry clean it. For a leaner look, use the anti-crisp linen fabric spray when ironing instead of water.

2) Why is HARISONS fabric more expensive than other stores?
Some people may think that HARISONS fabrics are more expensive. But the prices are reasonable based on the quality that each fabric has. All fabrics are imported from all over the world which is of Grade A quality. The designs & colours are carefully chosen by our merchandising experts to perfectly suit the latest trends and fashion.

3) What is the specialty of sejadah that is sold in HARISONS?
The specialty is its design & pattern that is more unique and exclusive compare to other stores. The sejadah that HARISONS sells are imported from Turkey and are of superior quality.   

4) What are the ways of washing silk fabrics?
Silk fabrics can only be dry-cleaned.

5) Does HARISONS have other outlets?
No, we are currently focusing our efforts to serve customers through our single outlet at 199 Jalan Tuanku Abdul Rahman.

6) Which cotton quality is the best?
100% cotton from Italy, Germany and Japan are the best among cotton fabrics.

7) What widths are available in furnishing fabrics?
There are 54”, 60” & 110” widths available in furnishing fabrics.

8) What are the sizes available in wooden rods? Where are wooden rods imported from?
There are 5ft, 7ft, 9ft, and 10ft ready-made wooden rods. Wooden rods are imported from Spain, and there are 2 colours available which are mahogany & rose wood. Custom sizes and colors can be ordered. Metal rods from Italy are also available or can be ordered in different sizes.

9) Does HARISONS have railings? What about blinds?

YES. We have different railings such as bent track, doso track and hospital track in different sizes and colors. These are imported from Europe and are of premium quality.

We also have different blinds such as:

Fabric blinds                 Venetian blinds

Roller blinds                  Wooden blinds

Vertical blinds               PVC blinds

Bamboo blinds

Blinds will be ready within 2 weeks from ordering and confirmation.

 

10) What are the products that we can find in HARISONS?

At HARISONS you will find a lot of variety products, not just plain fabrics:

Lower Ground – Plain Fabrics and Men’s Fabrics, Men’s Ready-Made Garments such as Baju Melayu, shirts and pants

Ground Floor – Printed Fabric collections (Polyester, Washable Silk, Chiffon & Georgette, Viscose & Spun Rayon, Batik)

1st Floor – Fashion Fabric collections (Silk, Fancy, Voile, Linen, Brocade, Lace, Embroidery)

2nd Floor – Lining & Decorative Fabric (Ladies’ Suiting, Velvet, Cotton, Satin, Decorative, Lining, Uniform, Sarees, Punjabi Suits)

3rd Floor – Soft Furnishings, Home Decorations and Services (Main Curtains, Day Curtains, Ready-Made Curtains, Curtain accessories, Upholstery Fabric, Table Linen)

  

11) How can I become a member of HARISONS Club?

You can visit our Customer Relations Department at P Floor or you can also register online by logging on to www.harisonsclub.com